Monthly Archives: January 2019

A B C..forecasting, personalization, recommendation… X Y Z!

Nearly 60% of consumers believe that their travel experience should deploy the use of AI and base their search results on past behaviour and/or personal preference.VP, Engineering for Travel and Shopping, GoogleIn the same breath, Expedia, Hotels.com, Agoda, AirBnb and others with big enough pockets and expertise in tech have been implementing AI/ML, albeit slowly but steadily!Where does that leave the traditional travel agencies?[…]

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