Scenario

• Loan documents needed to be securely transferred from FIS to Dociphi for digital document management and processing.
  
  
• Customers required timely monthly statements extracted from FIS and delivered efficiently to their email inboxes.
  
  
• The manual handling of these processes led to delays, errors, and increased operational costs. The bank wanted a solution that ensured secure, reliable, and automated document and data transfers while leveraging their existing FIS core banking system.

Solution Offered

Client engaged our team to implement MuleSoft API-led integration over their FIS core banking system. The solution included:

Loan Document Transfer to Dociphi

• Designed MuleSoft APIs to extract loan documents from FIS.
  
  
• Applied data transformation using DataWeave to meet Dociphis format requirements.
  
  
• Implemented secure file transfer mechanisms to send documents to Dociphi in real time.
  
  
• Added error handling and logging for traceability and audit purposes.

Monthly Statement Extraction and Distribution:

• Developed APIs to extract customer statements from FIS on a scheduled basis.
  
  
• Integrated with email systems to automatically send statements to customers.
  
  
• Ensured data security using encryption standards and compliance with banking regulations.
  
  
• Built monitoring dashboards in MuleSoft Runtime Manager to track successful deliveries and failures.

Business Benefits

• Reduced manual intervention, saving significant operational effort.
  
  
• Customers now receive monthly statements on time without delays.
  
  
• Loan documents and statements are securely transferred, ensuring compliance with regulatory standards.
  
  
• API-led architecture allows for easy extension to other document types and banking services.
  
  
• Comprehensive logging and error notifications reduced operational risk and improved accountability.

Conclusion

Ennovision implemented MuleSoft API-led integration over the FIS core banking system, Client successfully automated critical processes, including loan document transfers and monthly statement distribution. The solution not only enhanced operational efficiency and reduced manual effort but also ensured secure, timely, and reliable delivery of banking information to customers. Leveraging a scalable API-led architecture, the bank is now well-positioned to extend integrations to other services, improving customer experience while maintaining compliance and operational excellence.