Scenario

Our Client had payment processing and refund processing issues.

• With payment transaction transaction methods, there were issues in granting permissions for users and synchronising data with bank accounts and customers.
  
• Managing the refund process for customers and determining eligibility criteria for refunds were problematic, leading to delays and manual work.

Ennovision was selected to provided the solution for the Client to deliver smooth and fast payment and refund process.

Solution Offered

• Implementation of User Management system for granting permission to users.
  
• Implementation of Role-Based Access Controls (RBAC).
  
• Integration of the payment system with the bank’s API.
  
• Implementation of real time and scheduled data synchronisation mechanisms to update the latest information.
  
• Implementation of automated refund with the streamlined approval process.

Business Benefits

• Payment processing time reduced by 50%.
  
• Improved user experience by 70%.
  
• Fast and efficient Refund Process.
  
• Enhanced Payment Options.
  
• Role based access control ensures restricted access of critical data to authorised users.
  
• Synchronisation of financial management and business operations enable quick decisions.
• Compliance of security standard (AES encryption) and fraud prevention measures.

Technology Components
Data Loader | Salesforce Integration | LWC and Apex | Data synchronisation