Achieving Service Excellence through tracking service handling
Scenario Our Client had a major customer satisfaction issue with excessive service handling time. Ennovision was selected to design and […]
Scenario Our Client had a major customer satisfaction issue with excessive service handling time. Ennovision was selected to design and […]
Scenario Our Client had multiple legacy systems to manage the financial transactions and reports. Major issues included: The legacy systems
Scenario Our Client in the broadcast industry managed advertisements on a 20 year-old legacy system. Issues were: Sales representatives found
Scenario Our Client requested to provide the solution for real time monitoring the health of the patients and provide the
Scenario Our Client had challenges with payment transaction methods. Issues included: Granting permissions for users and synchronising data with bank
Scenario Our Client’s Company merged with another Company. Merger requirements were: Migrate all the data from Salesforce/External systems to Salesforce