Scenario
Our Client had challenges with payment transaction methods. Issues included:
- Granting permissions for users and synchronising data with bank accounts and customers.
- Difficulties in managing the refund process for customers and determining eligibility criteria for refund methods.
- Uploaded files are securely handled in the external storage and a secured link is provided to users for handling the files.
Ennovision provided the solution to overcome the difficulties and ensuring smooth and fast payment process.
Solution Offered
- Implementation of User management system for granting permission to users.
- Implementation of Role-Based Access Controls (RBAC).
- Integration of the payment system with the bank’s API.
- Implementation of real-time or scheduled data synchronisation mechanisms to update the latest information.
- Implementation of automated refund with the streamlined approval process.
- Enhanced payment options with bank’s payment gateways.
- Integration of Salesforce and Financial Force.
Business Benefits
- Fast and Efficient Refund Process.
- Enhanced Payment Options.
- Role based access control ensures the restricted access of the critical data to the only required users.
- Synchronisation of financial management and business operations help to take the quick decisions which supports the growth of the company.
- Compliance of security standard (AES encryption) and fraud prevention measures.
Technology Components
Sales & Experience Cloud | Tailor Communications | Telcos | Informatica | Miles | 33 Crystal Reports
